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Old 20-07-14, 22:18
bikemad195 bikemad195 is offline
XT-Moto SuperStar
 
Join Date: Nov 2012
Location: hull uk
Posts: 313
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Quote:
Originally Posted by thumper rider View Post
...is absolutely appalling.

Hey there,

I thought I'd share my experience, so far, withe Yamaha Customer (don't) Care.

I bought my 660z four weeks ago, over the next few days an oil stain appeared under the machine. After a couple of visits to the dealer, it turned out the frame had a bad weld...not a good start. The dealer, without hesitation, offered to replace the machine. Superb...

I wrote to Yamaha explaining what had happened in detail, pointed out the shortfalls in their quality control and the fact that I am so disappointed. I asked for some kind of recompense for all the hassle, insurance change etc...

Yesterday I received a reply... They would not compensate me in any way, the machine was replaced, that's the end of the matter... All the manager would say was that according to the law they've done all they need to...

So, it seems, when you buy a new bike that has been poorly manufactured, you pay more, get more hassle and end up being extremely disappointed.

Is this fair?
....... you got 4 weeks motouring out of it and wear and tear
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Yamaha xt660x 2009 blue/gold mods= iridium plug, stage1+2, removed snorkel, blocked ais, akrapovric pipes, power commander pc3usb (pre made map), adjusted tps, dynojet 02 optimiser 30amp aux relay, smoked puig screen, oxford heated grips and brembo carbon ceramic pads, rfx 30mm bar raisers, puig long adjustable leavers, plus much more and a cheep �30 alarm which stopped it been stolen