pete i think every biker has had a mis hap with a deliver company/dealer/stock stores etc at sometime and we all know how the usual deliver of X days/weeks gets waved and you end up on the phone giving
to someone different every time who frankly im sure couldnt care as the deliver just never arrives.
I had a similar problem with a company i had order stuff from over the internet, usual 5-8 days delivery. 8 days later rang them up, oh this that and the other isnt a work day for us, so it will be another 3 days. Rang them 4 days later, or billys on hoildays (the guy i spoke to before) and must have forgot to tell you this that and the other. Ended up i waited about 3 times the length for the order, they didnt seem to care about how long it took, never said anything about discount/refund etc etc so i just gave the guy on the phone a
to and left it at that.