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Dealers, Purchasing, Insurance, & Warranty Warranty claims what is covered and what is not? Also Insurance Vs Mods discussions.

 
 
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Old 04-09-07, 11:14
midlife crisis's Avatar
midlife crisis midlife crisis is offline
XT-Moto SuperStar
 
Join Date: Jul 2006
Location: Surrey
Posts: 306
midlife crisis is on a distinguished road
Servicing problems

So, I pop's me XT into West London Yammy at the weekend, handed over the chain and sprocket I'd bought, told 'em about the faulty electrics problem and asked them to give it a 12000 mile service (sans Oil and Air Filters as I'd already done those). About an hour before closing they call to say that it's ready so I hair over there in the cage to pick it up and ride away after forking out nearly �300 just in the nick of time.

10 Minutes down the road I realise that I STILL have no headlight � bugga! Oh well, they're shut now I'll call 'em Monday. I get home and look over the bike. New Chain and sprocket � check; Light working � no; ANYTHING ELSE � NO!!! I realised that my coolant level was on the the min and to be honest, save for a Break Fluid top up they had apparently done nothing. Not happy. It definately doesn't feel like it's just had a 12000 mile service, that's for damn sure.

Anyway, long story short I've taken it back this morning for them to do everything they not only said they'd do but everything they'd charged me for! (�300 to put a C&S on and top up some dot4 � I don't think so). Immediately they start suggesting that the aftermarket bulb I put in is the cause!!! Are they suggesting that if I replace a bulb it can only be from Yamaha? To add insult to injury I have to opt for their cr@ppy loan bike as there's a fcukin tube strike! I managed to get them to remove the L Plates though
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