MTC Exhausts
 

Hi
Thought I'd wade in with our side of this situation. Just over a year ago we purchased our own pipe bender so we could make all our own link pipes and save ourselves a lot of problems.
The machine came with the 2" tooling as that is what 98% of our link pipes are made with however we needed smaller tooling to make the XT pipes and as it was winter time and the tooling cost a few thousand to buy, this would have to wait till the spring.
We borrowed an XT660R from our local yamaha dealer and made a set of link pipes that fitted the bike perfectly. They weren't pretty as they were made up from random pieces of pipe welded together but they were perfect to make a jig around.
We sent the link pipes away to one of our suppliers who had the right size tooling in and asked them to make a jig and supply us with 100 sets of link pipes which they happily obliged.
After we recieved the link pipes back we began to use them for orders which all seemed to be followed by positive feedback, it is only over the past fortnight that we have recieved two complaints of these not fitting the bike. Judging by the photos we were sent we tried to make a quick fix to keep the customers happy and for one of the customers this worked perfectly but for the other there was still a problem.
Since hearing of the problem we have borrowed another bike from our local dealers and we intend to go through every set of link pipes we have in stock to hopefully solve the problem, and if the problem cannot be solved we will cut our losses and scrap the link pipes that were supplied to us and make our own sets.
Rest assured the matter is in hand and we will have this solved as quickly as possible. We have requested our sample link pipes back to find out what went wrong and once this is sorted we will happily exchange any faulty link pipes you may have for new ones.

Regards
Paul
MTC

My appologies for butting in on this one...

Maybe that's the problem? Aren't the clearance issues related to the XTX, and from what I can tell, those with the cast alloy swingarm? Just a minor observation...

Thanks for the reply. I thought I would include the link to this post in my email to give you a better idea of the circumstances.

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I think that comment is a little strong to say the least......
MTC appear to be a small outfit selling an otherwise decent product at a good price. Not only that, Paul at MTC has personally posted on this forum to try to resolve the issue & stand by his product. Can you imagine the boss of Micro$oft doing similar for the multiple bugs in Window$??
I would ask Paul at MTC to exchange my link pipes, should a general geometry problem be found (which seems likely), as they are too close to the chain/swingarm for comfort.....

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I'd just like to say that I did not start this thread to publicly critisise MTC, I was merely posting on the forum to highlight my problem and looking for advice in case any member had a similar issue or I was doing something wrong when fitting.
I did contact MTC by email and they were good enough to send out replacement link pipes which they had attempted to alter to assist with clearance. Unfortunately as you know these did not solve the issue.
The one thing I would have preferred was if they had told me after my initial contact that it wasn't in fact themselves who had made the link pipes which would have made it more understandable as to why they did not fit.
However as a company I can say that they replied quickly to my emails and attempted to resolve the issue.
I hope this incident does not spoil the relationship between MTC and XT660.com as other members have dealt with them in the past without any problems.

+1 to Grim Reaper.

Call me old fashioned, but using foul language & generally slagging off a company does not resolve anything. I, like millions of others, work in small business, & the vast majority of us have the best intentions.

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Errr.... Its not actually my exhaust, its Grim Reaper's.....

And enough of the mud slinging - I think Grim Reaper wants a decent set of pipes for about half the cost of Akras - just like the rest of us. If MTC sort it out, surely that's a result?