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-   -   ipod classic ( https://www.xt660.com/showthread.php?t=19349)

kevin..in 06-07-12 07:51

ipod classic
 
Hi guys wondeing if any of you smart chaps can help with my 6th gen 160gb Ipod classic, its fairly new and hardly used
Problem is the click wheel is "frozen" I know this is a common Ipod glitch, I have tried to reset it by holding down menu & select buttons with no joy, I have done "hard" reset 6 times and still no joy
Any further suggestion?

mash101 06-07-12 07:57

Have you tried 'Restoring' it via iTunes?? Try a complete factory reset - takes a while but cures a lot of problems.

kevin..in 06-07-12 08:59

Quote:

Originally Posted by mash101 (Post 175797)
Have you tried 'Restoring' it via iTunes?? Try a complete factory reset - takes a while but cures a lot of problems.

done this about 6 times/updated to latest itunes/reset & updated my PC non of the above makes any difference. Only bought this Ipod in feb this year, been onto apple website and have been quoted �28 for "advice" FFS! seems the concept of a warranty escapes these crap software producing geeky leeches!

Hocky 06-07-12 14:54

Quote:

Originally Posted by kevin..in (Post 175799)
done this about 6 times/updated to latest itunes/reset & updated my PC non of the above makes any difference. Only bought this Ipod in feb this year, been onto apple website and have been quoted �28 for "advice" FFS! seems the concept of a warranty escapes these crap software producing geeky leeches!

If they have the same warranty as the iPhone 4 all you have to do is book a repair online and send it in or take it to the nearest apple store and they replace it for free.

kevin..in 06-07-12 15:34

Quote:

Originally Posted by Hocky (Post 175806)
If they have the same warranty as the iPhone 4 all you have to do is book a repair online and send it in or take it to the nearest apple store and they replace it for free.

yeah I have been on to apple now, they wanted �28 for advice!!!!! that advice is availible for free all over the internet. they eventually agreed with 254 days left of my hardware warranty I could get a replacement, because �200+ gadgets eventoday shouldn't be a throwaway item

Peregrine 09-07-12 13:40

I had the same problem, i solved it by leaving it on to drain the battery and leaving for three days, switched it back on and Hey Presto, sheer luck?

kevin..in 09-07-12 17:59

Quote:

Originally Posted by Peregrine (Post 175900)
I had the same problem, i solved it by leaving it on to drain the battery and leaving for three days, switched it back on and Hey Presto, sheer luck?

well apple have graciously agreed to replace this �200 item as it still has 256 days left of ts 365 day warranty


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