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-   -   How is Metal-Mules online ordering? ( https://www.xt660.com/showthread.php?t=16622)

Nutt 11-04-11 12:43

How is Metal-Mules online ordering?
 
I just wanted to get some oppinions on how Metal-Mule operate? If you have purchased from them before, specifically online, what sort of service/communication did you receive?

I made a purchase of a few products via Metal-Mule's online ordering page, it was one week ago now, I have not had any response back from them regarding the order, other than the automatically generated email receipt, no confirmation of shipment or anything despite requesting this information via email.

Gas_Up_Lets_Go 11-04-11 12:54

Pm ??
 
Metal Mule have an on-forum presence, try dropping them a PM.

Nutt 11-04-11 13:28

Ok well I won't just yet as I should assume they are receiving my emails. I don't want to hassle them. I suppose everything is ok, just wanted to hear the experiences of others.

waynovetten 19-04-11 22:15

Recently I bought a 2/1 Metal Mule system,neither I or the seller did their home work about early bikes not having a lamba so the pipe hasn't got one,but I contacted MM,while they couldn't help,they were very good to talk too.

Nutt 25-04-11 02:06

Thanks guys, look it turns out the exhaust system is still being manfactured as they have sold quite a few recently. I'm certaily really looking forward to it all being ready! Pics to come in a few weeks.

Snowman 07-06-11 20:36

Quote:

Originally Posted by waynovetten (Post 154015)
Recently I bought a 2/1 Metal Mule system,neither I or the seller did their home work about early bikes not having a lamba so the pipe hasn't got one,but I contacted MM,while they couldn't help,they were very good to talk too.

That is strange. I orderd one for about 1month ago and that one had a spot where i couldplace the lambo orjust leave it plugged if i dont have a lambda

metal_mule 08-06-11 19:08

A kind chap PM me saying that someone was after a response to a quesion. So what can I do to help?

richardsracingmad 08-06-11 19:11

while you're doing the Original enquiry, can you give me (pm) a price/availability for a rad grille for the XTR 2008? I can collect as near Horsham....thank you, Richard

CaptMoto 08-06-11 21:19

Quote:

Originally Posted by metal_mule (Post 156950)
A kind chap PM me saying that someone was after a response to a quesion. So what can I do to help?

If you see the post no.1 in this thread a client has not been able to get through to your store by either phone or email and all he wants to know is the whereabout of his order, and an ideal delivery time. If you could please find out and inform the client, I'd appreciate it, thanks.

metal_mule 13-06-11 15:27

Quote:

Originally Posted by CaptMoto (Post 156958)
If you see the post no.1 in this thread a client has not been able to get through to your store by either phone or email and all he wants to know is the whereabout of his order, and an ideal delivery time. If you could please find out and inform the client, I'd appreciate it, thanks.

Hi,

We are aware of his situation, and paul is in contacted with him.

Thanks,

Dave


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